Research Solutions
for Tomorrow
At Reso, formerly Gulf Researcher, we recognize that in a rapidly changing landscape, clarity and innovative thinking are crucial. We uphold a steadfast commitment to quality, client centricity, and collaboration.
Through rigorous research and in-depth analysis of the latest and most reliable data, we uncover meaningful insights that empower organizations to make informed decisions and navigate the future fearlessly.
Leadership
Aligned with our purpose and values, our leadership approach is centered on expertise, a multi-perspective outlook, a global mindset, dynamism, accountability, and a spirit of innovation.
Our leadership team boasts diverse backgrounds in financial services, public policy, manufacturing, emerging technology, Data & AI, telecommunications, and consumer goods. With experience spanning the globe in management consulting, research, and investment banking, our team is well-equipped to deliver across the spectrum of sectors and services we offer.
Committed to positive impact
Social responsibility lies at the core of our values. Through various initiatives, we are working to create a brighter future for our communities and our planet.
We actively strive to make a positive impact in our communities by creating high-quality job opportunities, providing financial support, donating resources, and engaging in volunteering efforts.
As a forward-looking organization, we aim to empower the next generation by equipping them with the skills to thrive. We organize lectures, seminars, workshops and competitions especially designed to engage and inspire young minds.
We believe that everybody has a responsibility to care for the environment and create a more sustainable world. As such, we have implemented green policies and environmentally friendly workplace practices and encourage our team to participate in conservation initiatives.
We prioritize the wellbeing of our employees and aim to create an inspiring and vibrant workplace where they feel connected to our mission and empowered to excel in.
How we're making an impact
Quality assurance
Ensuring an exceptional client experience
At Reso, we recognize the importance of delivering consistently and bringing our clients meaningful insights based on deep analysis. Our commitment to quality is encapsulated in our robust Quality Assurance Framework. This framework ensures that stringent quality controls are seamlessly woven into every stage of your project lifecycle.
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Objectives Alignment
Proactively align project/task objectives and expectations to create a well-defined research and delivery plan, minimizing surprises.
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Standardized Methodology
Implement standardized research methodology and processes, providing a methodical approach through reference guides and process manuals to enhance quality and efficiency.
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Comprehensive Quality Checklist
Utilize a detailed, step-by-step handbook to guide the team in producing consistent, high-quality deliverables.
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Initial Alignment Check
Engage in a quick connect with peers/managers after the initial effort to ensure alignment with objectives and expectations.
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Data Triangulation
Employ multiple data/information sources and methods to cross-verify research findings, enhancing the reliability of results.
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Transparent Assumptions
Clearly articulate all data calculations and assumptions in the absence of direct information, using relevant proxies for reference and tracking.
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Thorough Source Documentation
Track and mention all sources used in the research process to maintain transparency and credibility.
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Client Engagement
Conduct interim check-ins with clients to gather feedback, ensuring alignment with the research approach and allowing for course correction if necessary.
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Iterative Process
Embrace an iterative approach, open to revising the research methodology based on interim findings and feedback.
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Client-Centric Evaluation
Assess deliverables based on the original request, thoroughly reviewing the structure, reasoning, and flow of findings to ensure comprehensive coverage.
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Internal Feedback Mechanism
Establish a real-time internal feedback mechanism for each project/task, identifying training needs and development opportunities for continuous improvement.
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Client Feedback Integration
Conduct project-specific and periodic client surveys to measure satisfaction levels, identifying continuous specific areas for improvement.
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Systematic Learning Initiatives
Implement a systematic training approach, addressing individual and team needs to foster continuous learning and enhancement.
Data Privacy and Security
Our IT infrastructure, compliance & confidentiality manuals and procedures follow gold standard practices and mirror client processes.
- Enhanced data security, risk management, and compliance with international standards
- Commitment to maintaining the highest standards of information security
- Shared understanding and clarity about the processes and policies established to create and maintain an information security framework
- Continuous improvement of security standards
- Endpoint data protection and monitoring
- Multiple level of access tools
- Security awareness training conducted periodically
- Physical security system implemented
- Separate and secured folders for sensitive data
- IDS/IPS devices in place for data security
- Dedicated email for client requests
- Emergency recovery/back-up systems stored at an off-site premises
- Multi location BCP for 24*7 continuity
- End-point encryption on mobile devices
- Compliance with data privacy regulations